Spa Operations and Development services
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Natural Resources Spa Consulting, Inc.
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Spa Design - Foyer Design by Natural Resources Spa Consulting
spa consultants - business operations and development

Natural Resources develops comprehensive operating procedures and systems for new and existing facilities.

A comprehensive, well-planned development and operations guide is vital on a day to day basis, and is essential for the long term success of both new and existing facilities. This Natural Resources package includes:

  • A Detailed Critical Process Timeline and Project Countdown
  • Review, revision and finalizing of pre-opening expense and operating budgets
  • Staff management assistance, training and manuals
  • Wage analysis, recruitment and interview strategies for line staff
  • Management of timeline delivery, and order placement (based on construction) for FF&E/OS&E
  • Final review and revision for Hospitality Stations, Salon Service Programs, Fitness/Wellness, Social Programs
  • Advise on retail items & merchandising
  • Development of training manuals, job descriptions, and SOP manuals
  • On-site training, including specialized services, product knowledge and systems training
  • Development of a proactive and expansive sales strategy
  • Review of final Marketing & PR plans, ad/promotional schedules, collateral/brochures,
  • Building Systems Implementation for employee profiles, treatment resources, reservations, gift certificates, inventory, payroll and productivity reports

For new facilities: Natural Resources will continue our support through the opening itself, providing a smooth accent to a fully operational and successful spa venture.

  • On-Site Opening Assistance (3 weeks)
  • Post-Opening Follow Up (2 days)

For existing facilities: Natural Resources conducts preliminary site visits and property assessments.

  • Offering guidance for directing programs, facilities and staff.
  • Generating a critical action plan to control revenue/profit margins, quality standards, guest and employee satisfaction.